TERMS OF SERVICE

Last updated: 21/11/2025

1. Introduction

These Terms of Service govern your use of Trusted Deed Poll and the purchase of our Deed Poll preparation services. By using our website or placing an order, you agree to these Terms.

2. Our Service

Trusted Deed Poll prepares Deed Poll documents based on the information you provide.
We do not provide legal advice.
You are responsible for ensuring the information you submit is accurate and truthful.

3. Eligibility

To use our service, you must:

Be over 18, or have parental consent for a child deed poll
Provide accurate information
Have authority to request a name change (if applying for a child)

4. Payment & Fees

All prices are displayed on our website
Payment must be made in full before documents are prepared
Payments are handled securely through our designated payment provider

5. Delivery of Documents

Depending on your order, documents may be delivered:

Digitally via email
Physically via post

Delivery times stated are estimates, not guarantees.

6. Cancellations & Refunds

You may request a refund only if we have not yet begun preparing your documents.
Once work has started, refunds cannot be provided due to the personalised nature of the service.

7. Accuracy of Information

You are solely responsible for:

Ensuring names, dates, and details are correct
Reviewing drafts before use
Using the Deed Poll in accordance with UK government guidance

We are not liable for errors caused by incorrect information provided by you.

8. Limitation of Liability

We are not liable for:

Rejection of your Deed Poll by third parties
Delays caused by postal services
Incorrect information you provide
Losses arising from misuse of your documents

Our liability is limited to the amount you paid for the service.

9. Intellectual Property

All website content and templates are owned by Trusted Deed Poll and may not be copied or distributed without permission.

10. Privacy

Your use of our service is governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms at any time. Continued use of the site indicates acceptance of updated Terms.

12. Contact Us

If you have questions, contact us at:
Email: info@trusteddeedpoll.co.uk
Registered Office: Grosvenor House, 3 Chapel Street, Congleton, Cheshire. United Kingdom. CW12 4AB.